> ## Documentation Index > Fetch the complete documentation index at: https://docs.deductive.ai/llms.txt > Use this file to discover all available pages before exploring further. # Privacy > Learn how Deductive AI handles your data and protects your privacy. # Privacy Deductive AI is committed to protecting your privacy and ensuring your data is handled with the highest standards of security and confidentiality. ## Data Collection ### What We Collect Deductive AI collects only the data necessary to provide our services: * **Account Information** - Name, email, organization details * **Integration Data** - Data from connected services (code, metrics, logs) * **Usage Data** - How you interact with the platform * **Query Data** - Questions you ask and responses provided ### What We Don't Collect We do not collect: * **Personal Identifiable Information (PII)** - Unless necessary for service delivery * **Sensitive Data** - Financial, health, or other sensitive information * **Unnecessary Metadata** - Data not required for service operation ## Data Usage ### Service Delivery Your data is used exclusively to: * **Provide Services** - Deliver Deductive AI functionality * **Improve Your Experience** - Enhance responses for your organization * **Support Operations** - Maintain and improve the platform ### In-Context Learning Deductive AI uses your data for in-context learning only: * **Your Benefit** - Data improves your specific instance only * **No Cross-Training** - Your data never trains models for other customers * **Customer-Specific** - All learning is isolated to your organization ### No Data Sharing We do not: * **Sell Your Data** - Never sell data to third parties * **Share with Others** - Data is never shared with other customers * **Use for Marketing** - Data is not used for marketing purposes * **Cross-Train Models** - Your data doesn't improve other customers' experiences ## Data Storage ### Location * **Primary Storage** - United States (AWS) * **Backup Storage** - Multiple geographic regions for redundancy * **Data Residency** - Enterprise customers can request specific regions ### Retention * **Active Use** - Data retained while actively using the service * **Deletion** - Data deleted upon account closure or request * **Backup Retention** - Backups retained for 30 days after deletion ## Your Rights ### Access You have the right to: * **View Your Data** - Access all data we have about you * **Export Data** - Download your data in standard formats * **Request Information** - Understand how your data is used ### Correction You can: * **Update Information** - Correct inaccurate data * **Modify Preferences** - Change data collection preferences * **Update Integrations** - Modify or remove connected services ### Deletion You can request: * **Account Deletion** - Delete your account and all associated data * **Data Deletion** - Delete specific data sets * **Integration Removal** - Remove specific integrations and their data ### Objection You have the right to: * **Opt Out** - Object to certain data processing * **Limit Processing** - Restrict how data is processed * **Withdraw Consent** - Withdraw previously given consent ## Data Security ### Encryption * **In Transit** - All data encrypted with TLS 1.3 * **At Rest** - All data encrypted with AES-256 * **Key Management** - Secure key management with AWS KMS ### Access Controls * **Authentication** - Multi-factor authentication required * **Authorization** - Role-based access controls * **Audit Logging** - Complete audit trail of all access ### Security Practices * **Regular Audits** - Security audits and assessments * **Vulnerability Management** - Regular security updates * **Incident Response** - Rapid response to security incidents ## Third-Party Services ### Integrations When you connect third-party services: * **Your Control** - You control what data is shared * **OAuth** - Secure OAuth authentication * **Scoped Access** - Only necessary permissions requested * **Revocable** - You can revoke access at any time ### Service Providers We use trusted service providers: * **AWS** - Cloud infrastructure * **Stripe** - Payment processing * **SendGrid** - Email delivery All service providers are bound by strict data protection agreements. ## Compliance ### GDPR Deductive AI complies with the General Data Protection Regulation: * **Data Subject Rights** - Full support for GDPR rights * **Data Processing Agreements** - Standard DPA available * **Privacy by Design** - Privacy built into the platform * **Data Protection Officer** - DPO available for enterprise customers ### CCPA We comply with the California Consumer Privacy Act: * **Right to Know** - Transparent about data collection * **Right to Delete** - Support for data deletion requests * **Right to Opt-Out** - Options to limit data sharing * **Non-Discrimination** - No discrimination for exercising rights ### Other Regulations * **SOC 2 Type II** - Security and privacy controls * **HIPAA** - Healthcare data protection (enterprise) * **Industry Standards** - Following best practices ## Children's Privacy Deductive AI is not intended for users under 18: * **Age Requirement** - Service available to users 18 and older * **No Collection** - We do not knowingly collect data from children * **Immediate Deletion** - Data from children deleted upon discovery ## Changes to Privacy Policy We may update this privacy policy: * **Notification** - Users notified of significant changes * **Review Period** - Time to review changes before they take effect * **Consent** - Continued use implies acceptance ## Contact Us ### Privacy Questions For privacy-related questions: * **Email** - [privacy@deductive.ai](mailto:privacy@deductive.ai) * **Support** - [support@deductive.ai](mailto:support@deductive.ai) * **Data Protection Officer** - [dpo@deductive.ai](mailto:dpo@deductive.ai) (enterprise) ### Data Requests To exercise your privacy rights: * **Access Request** - [privacy@deductive.ai](mailto:privacy@deductive.ai) * **Deletion Request** - [privacy@deductive.ai](mailto:privacy@deductive.ai) * **Correction Request** - [privacy@deductive.ai](mailto:privacy@deductive.ai) ## Next Steps * [Security](/resources/security) - Learn about security practices * [Get Started](/users/welcome) - Start using Deductive AI