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AI Assistant

Deductive AI’s conversational assistant is your intelligent interface for investigating incidents, understanding systems, and getting answers about your production environment.

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Natural Language Interface

Ask questions in plain English, and Deductive will:
  • Understand context from your connected integrations
  • Reason across multiple data sources
  • Provide evidence-backed answers
  • Suggest next steps and actions

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Capabilities

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Incident Investigation

Ask questions like:
  • “What caused the spike in error rates at 3pm?”
  • “Show me all code changes related to the payment service in the last week”
  • “What’s the root cause of the incident from last night?”
Deductive will:
  1. Parse your question to understand what you’re investigating
  2. Query relevant integrations (logs, metrics, code, etc.)
  3. Build a causal timeline
  4. Present evidence-backed conclusions

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System Understanding

Get answers about your architecture:
  • “How does the payment service interact with the database?”
  • “What services depend on the authentication service?”
  • “Show me the deployment history for the API gateway”

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Proactive Insights

Deductive can also surface insights proactively:
  • Cost optimization opportunities
  • Performance bottlenecks
  • Security concerns
  • Reliability improvements

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Conversation Flow

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Evidence-Based Responses

Every answer includes:
  • Source Citations - Links to logs, metrics, code, or tickets
  • Timeline Context - When events occurred
  • Confidence Levels - How certain Deductive is about the answer
  • Alternative Theories - Other possible explanations

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Multi-Turn Conversations

Deductive maintains context across the conversation:
  1. Initial Query: “What’s wrong with the payment service?”
  2. Follow-up: “Show me the code changes that might have caused it”
  3. Refinement: “Focus on changes in the last 24 hours”
  4. Action: “Create a PR to fix this issue”

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Custom Instructions

Configure Deductive to follow your team’s preferences:
  • Investigation methodologies
  • Preferred tools and workflows
  • Communication style
  • Escalation procedures

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Integration with Tools

Deductive can take actions on your behalf:
  • Create Jira Tickets - Document incidents and findings
  • Generate PRs - Propose fixes with code changes
  • Update Runbooks - Capture learnings
  • Send Notifications - Alert relevant teams

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Next Steps