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Deductive AI is built with security and privacy as foundational principles. We implement industry-leading practices to protect your data and ensure complete isolation between customers.
Data Isolation
Customer Data Segregation
Each customer’s data is completely isolated:
- Separate Data Stores - Each customer has dedicated, isolated storage
- Access Controls - Strict authentication and authorization
- Network Isolation - Network-level separation between customers
- Encryption - All data encrypted at rest and in transit
No Cross-Customer Data Access
- Zero Data Sharing - Your data is never accessible to other customers
- Independent Processing - Each customer’s data is processed separately
- Isolated Learning - AI improvements are customer-specific only
Data Usage
In-Context Learning Only
Deductive AI uses your data exclusively to enhance your experience:
- Your Data, Your Benefit - Data is used only to improve your specific instance
- No Cross-Training - Your data never trains models for other customers
- Contextual Enhancement - Learning is limited to improving responses for your organization
Data Retention
- Active Use Only - Data is retained only while actively used
- Deletion on Request - Data can be deleted upon request
- Secure Deletion - Deleted data is securely removed from all systems
Authentication & Authorization
Multi-Factor Authentication
- MFA Support - Enforce multi-factor authentication for all users
- SSO Integration - Support for SAML and OIDC single sign-on
- Role-Based Access - Granular permissions and role management
API Security
- API Keys - Secure API key management with rotation support
- OAuth 2.0 - Industry-standard OAuth for third-party integrations
- Rate Limiting - Protection against abuse and DoS attacks
- Audit Logging - Complete audit trail of all API access
Infrastructure Security
Cloud Security
- AWS Security - Built on AWS with security best practices
- Network Security - VPC isolation, security groups, and firewalls
- DDoS Protection - Protection against distributed denial of service attacks
- Regular Updates - Continuous security updates and patches
Encryption
- TLS 1.3 - All data in transit encrypted with TLS 1.3
- AES-256 - Data at rest encrypted with AES-256
- Key Management - Secure key management with AWS KMS
- Certificate Management - Automated certificate management and renewal
Compliance
SOC 2 Type II
Deductive AI is SOC 2 Type II compliant, demonstrating:
- Security Controls - Comprehensive security control framework
- Availability - System availability and performance monitoring
- Processing Integrity - Data processing accuracy and completeness
- Confidentiality - Protection of confidential information
- Privacy - Protection of personal information
GDPR Compliance
- Data Subject Rights - Support for access, rectification, and deletion requests
- Data Processing Agreements - Standard DPA available for customers
- Privacy by Design - Privacy considerations built into the platform
- Data Minimization - Only collect and process necessary data
Other Standards
- ISO 27001 - Information security management system (in progress)
- HIPAA - Healthcare data protection (available for enterprise customers)
- PCI DSS - Payment card industry compliance (for payment processing)
Integration Security
Secure Credential Storage
- Encrypted Storage - All credentials encrypted at rest
- No Plaintext Storage - Credentials never stored in plaintext
- Rotation Support - Easy credential rotation and updates
- Audit Trail - Complete logging of credential access
OAuth & API Keys
- OAuth 2.0 - Secure OAuth flows for third-party services
- Scoped Permissions - Request only necessary permissions
- Token Management - Secure token storage and refresh
- Revocation - Immediate revocation of compromised credentials
Network Security
- TLS Everywhere - All integrations use TLS encryption
- Certificate Validation - Strict certificate validation
- IP Whitelisting - Support for IP-based access controls
- VPN Support - Support for VPN and private network connections
Incident Response
Security Monitoring
- 24/7 Monitoring - Continuous security monitoring
- Threat Detection - Automated threat detection and response
- Anomaly Detection - Identify unusual access patterns
- Alerting - Immediate alerts for security events
Incident Response Plan
- Response Team - Dedicated security incident response team
- Response Procedures - Documented incident response procedures
- Communication - Transparent communication during incidents
- Post-Incident Review - Learn from incidents to improve security
Vulnerability Management
- Regular Scanning - Automated vulnerability scanning
- Penetration Testing - Regular third-party security assessments
- Bug Bounty - Responsible disclosure program
- Patch Management - Rapid deployment of security patches
Your Responsibilities
Access Management
- Strong Passwords - Use strong, unique passwords
- MFA - Enable multi-factor authentication
- Access Reviews - Regularly review and revoke unnecessary access
- Principle of Least Privilege - Grant minimum necessary permissions
Credential Management
- Secure Storage - Store API keys and credentials securely
- Regular Rotation - Rotate credentials regularly
- No Sharing - Never share credentials between users
- Immediate Revocation - Revoke compromised credentials immediately
Monitoring
- Audit Logs - Regularly review audit logs
- Anomaly Detection - Report suspicious activity
- Security Updates - Keep integrations and systems updated
Security Resources
Documentation
Support
Next Steps