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Deductive AI is committed to protecting your privacy and ensuring your data is handled with the highest standards of security and confidentiality.
Data Collection
What We Collect
Deductive AI collects only the data necessary to provide our services:
- Account Information - Name, email, organization details
- Integration Data - Data from connected services (code, metrics, logs)
- Usage Data - How you interact with the platform
- Query Data - Questions you ask and responses provided
What We Don’t Collect
We do not collect:
- Personal Identifiable Information (PII) - Unless necessary for service delivery
- Sensitive Data - Financial, health, or other sensitive information
- Unnecessary Metadata - Data not required for service operation
Data Usage
Service Delivery
Your data is used exclusively to:
- Provide Services - Deliver Deductive AI functionality
- Improve Your Experience - Enhance responses for your organization
- Support Operations - Maintain and improve the platform
In-Context Learning
Deductive AI uses your data for in-context learning only:
- Your Benefit - Data improves your specific instance only
- No Cross-Training - Your data never trains models for other customers
- Customer-Specific - All learning is isolated to your organization
No Data Sharing
We do not:
- Sell Your Data - Never sell data to third parties
- Share with Others - Data is never shared with other customers
- Use for Marketing - Data is not used for marketing purposes
- Cross-Train Models - Your data doesn’t improve other customers’ experiences
Data Storage
Location
- Primary Storage - United States (AWS)
- Backup Storage - Multiple geographic regions for redundancy
- Data Residency - Enterprise customers can request specific regions
Retention
- Active Use - Data retained while actively using the service
- Deletion - Data deleted upon account closure or request
- Backup Retention - Backups retained for 30 days after deletion
Your Rights
Access
You have the right to:
- View Your Data - Access all data we have about you
- Export Data - Download your data in standard formats
- Request Information - Understand how your data is used
Correction
You can:
- Update Information - Correct inaccurate data
- Modify Preferences - Change data collection preferences
- Update Integrations - Modify or remove connected services
Deletion
You can request:
- Account Deletion - Delete your account and all associated data
- Data Deletion - Delete specific data sets
- Integration Removal - Remove specific integrations and their data
Objection
You have the right to:
- Opt Out - Object to certain data processing
- Limit Processing - Restrict how data is processed
- Withdraw Consent - Withdraw previously given consent
Data Security
Encryption
- In Transit - All data encrypted with TLS 1.3
- At Rest - All data encrypted with AES-256
- Key Management - Secure key management with AWS KMS
Access Controls
- Authentication - Multi-factor authentication required
- Authorization - Role-based access controls
- Audit Logging - Complete audit trail of all access
Security Practices
- Regular Audits - Security audits and assessments
- Vulnerability Management - Regular security updates
- Incident Response - Rapid response to security incidents
Third-Party Services
Integrations
When you connect third-party services:
- Your Control - You control what data is shared
- OAuth - Secure OAuth authentication
- Scoped Access - Only necessary permissions requested
- Revocable - You can revoke access at any time
Service Providers
We use trusted service providers:
- AWS - Cloud infrastructure
- Stripe - Payment processing
- SendGrid - Email delivery
All service providers are bound by strict data protection agreements.
Compliance
GDPR
Deductive AI complies with the General Data Protection Regulation:
- Data Subject Rights - Full support for GDPR rights
- Data Processing Agreements - Standard DPA available
- Privacy by Design - Privacy built into the platform
- Data Protection Officer - DPO available for enterprise customers
CCPA
We comply with the California Consumer Privacy Act:
- Right to Know - Transparent about data collection
- Right to Delete - Support for data deletion requests
- Right to Opt-Out - Options to limit data sharing
- Non-Discrimination - No discrimination for exercising rights
Other Regulations
- SOC 2 Type II - Security and privacy controls
- HIPAA - Healthcare data protection (enterprise)
- Industry Standards - Following best practices
Children’s Privacy
Deductive AI is not intended for users under 18:
- Age Requirement - Service available to users 18 and older
- No Collection - We do not knowingly collect data from children
- Immediate Deletion - Data from children deleted upon discovery
Changes to Privacy Policy
We may update this privacy policy:
- Notification - Users notified of significant changes
- Review Period - Time to review changes before they take effect
- Consent - Continued use implies acceptance
Privacy Questions
For privacy-related questions:
Data Requests
To exercise your privacy rights:
Next Steps