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Use a Jira automation to start an investigation whenever a matching issue is created or updated. Deductive acknowledges the issue immediately, investigates it using your connected stack, and updates the Jira comment with its findings. Any member of your Deductive team can create an automation.
A Jira admin must first connect the Deductive Jira app. This app works through automations only. To give Deductive read-only access to Jira as a data source, use the separate Jira integration.

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Step 1: Open Automations

Open your Deductive workspace and select Automations in the sidebar. You can also add /automations to the end of your workspace URL. Click New to create an automation.

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Step 2: Configure the Jira trigger

Give the automation a descriptive name, such as Jira bugs, then add the Jira issue created or updated trigger. You can filter Jira issues using:
  • Project key
  • Issue type
  • Summary
For example, select project key KAN and issue type Bug to investigate bugs in that project. Leave a filter set to Any when you do not want to restrict it. The updated event lets the automation work with issues that existed before the automation was created. The first time an issue matches—whether it was created or updated—Deductive associates it with one investigation thread in that automation. Later updates never create a duplicate thread for the same issue.

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Step 3: Add investigation instructions

In Instructions, describe what Deductive should do. A short instruction is enough:
Investigate this bug.
You can add more context when you want the investigation to focus on a particular service, environment, or type of evidence.

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Step 4: Set the daily limit

Set the Daily trigger limit to control how many times the automation can run each day. The recommended range is 15–20 runs per day. When the limit is reached, additional matching events do not start runs until the daily limit resets.

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Step 5: Review the Jira action

The automation uses Comment on the triggering Jira issue. Deductive posts an initial comment when it begins investigating, then updates that same comment when the run completes.
Jira bugs automation with a Jira issue trigger, investigation instructions, a daily trigger limit, and the comment action

A Jira automation configured to investigate bugs and comment on the triggering issue.

Click Save and make sure the automation is Active.

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Step 6: Test the automation

Create a Jira issue that matches the trigger, or update an existing matching issue. Deductive first posts a comment confirming that it is investigating the issue. Select Follow along in Deductive to open the active investigation.
Jira issue with a Deductive AI comment saying the issue is being investigated

Deductive acknowledges the Jira issue and links to the active investigation.

When the investigation finishes, Deductive updates the same comment with:
  • Issue details
  • The likely root cause
  • Key findings and supporting evidence
  • A link to the full investigation in Deductive
Completed Deductive AI Jira comment showing issue details, root cause, key findings, and a full investigation link

The completed Jira comment includes the root cause, key findings, and a link to the full investigation.

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What just happened

The Jira issue now has a persistent Deductive investigation associated with it. Future matching updates remain associated with the same thread, while the Jira comment serves as the shared summary for everyone following the issue.